Top 3 POS Systems for Vape Shops in Malaysia

Running a vape shop in Malaysia isn’t as straightforward as it looks. Between tracking dozens of SKUs for different flavours, managing stock for various nicotine levels, and ensuring you comply with evolving regulations, there’s a lot to juggle.

Add to that the fast pace of retail, customer expectations for seamless service, and the need to scale across online and offline channels – and suddenly, the right POS system isn’t just helpful, it’s essential.

To help you find the best fit, we’ve compared the top 3 POS systems in Malaysia for vape shops: StoreHub, Zeoniq, and BIGPOS. Read on to find out which system delivers the features, flexibility, and value your business really needs.

1. StoreHub

StoreHub is a cloud-based, all-in-one POS system built to help vape retailers streamline daily operations, manage complex inventory, and stay compliant with ease.

It lets you track and manage your entire catalogue – from e-liquids and coils to devices and accessories – with real-time stock visibility and low-stock alerts. This means you can avoid over-ordering or running out of bestsellers across one or multiple outlets.

For those selling both in physical stores and online, StoreHub’s Marketplace Integration makes it easy to sync all sales, stock, and transactions across your own website and other sales channels. This means you can manage everything on one platform, eliminating the risk of overselling and the hassle of juggling multiple systems.

Need to retain customers? StoreHub Loyalty helps you run your own loyalty program – offering cashback, exclusive promos, and tiered rewards – without needing an external system. You control everything from one dashboard, keeping your customers engaged and coming back.

And when it comes to compliance, StoreHub simplifies the e-Invoicing process too. You can issue compliant e-Invoices in seconds and automate monthly LHDN submissions, helping you stay on track with Malaysia’s tax requirements without the admin headaches.

With over 17,000 businesses across Southeast Asia relying on it, StoreHub is the go-to solution for vape shops looking to operate smarter, stay compliant, and grow faster.

StoreHub’s Key Features

• Inventory Management: track stock levels in real time, get low-stock alerts, and forecast demand accurately to prevent overstocking or running out of popular flavours or devices.
• Employee Management: easily manage staff schedules, monitor attendance with photo-based clock-ins, and access automated reports on working hours and sales performance.
• StoreHub Loyalty: increase repeat customers with a customisable loyalty program that offers cashback, promotions, and tiered rewards – all fully integrated into your POS system. No extra tools required!
• Marketplace Integration: sync your in-store and online inventory across online marketplaces in real time, so everything stays up to date automatically. This helps prevent overselling, reduce manual errors, and frees up your time from tedious stock updates.
• Webstore: launch your own online vape shop with a branded storefront, real-time inventory syncing, and Facebook Shop integration to reach more customers effortlessly.
• Multi-location Management: gain full visibility across all your outlets from one dashboard. Standardise operations, customise access for each staff role, manage stock transfers, and view consolidated performance reports.
• e-Invoicing: issue compliant e-Invoices in seconds and automate your monthly submissions to LHDN. Stay aligned with Malaysia’s tax regulations without the paperwork and manual admin.

StoreHub’s Pricing

Here’s a breakdown of StoreHub’s pricing for vape shops in Malaysia:

Why Choose StoreHub?

Vape shops face intense competition. With new brands popping up and customer preferences constantly changing, it’s not enough to just sell great products – you need to run your business efficiently to stay ahead.

StoreHub brings everything together in one place, so you can manage your entire operation without the stress. From tracking hundreds of SKUs to syncing online and offline sales, StoreHub keeps your inventory accurate and up to date across every channel. No more overselling, manual stock updates, or worrying about what’s available in which outlet.

Managing your team also becomes easier. With StoreHub, you can schedule shifts, track clock-ins with photos, and access automated reports to keep tabs on staff performance. And when it comes to customers, StoreHub Loyalty gives you the power to create a custom loyalty program – complete with cashback, promos, and tiered rewards – that keeps people coming back.

You can also take your vape business online with Webstore, where you can create a customised, branded shop that syncs your inventory in real-time.

Plus, streamline your operations with e-Invoicing, allowing you to effortlessly generate compliant invoices and automate your monthly LHDN submissions, all from one platform.

And the best part? StoreHub helps vape shops reduce manual work, cut unnecessary costs, and operate with fewer staff while maintaining full visibility and control. That means more time saved, fewer errors, and more money in your pocket.

Whether you’re just starting out or expanding to multiple locations, StoreHub gives you the tools to grow your vape business with confidence and efficiency.

2. Zeoniq

Photo Credit: Zeoniq Official Website

Zeoniq is a POS system tailored for Malaysian retail businesses, offering basic inventory, sales, and customer tracking features.

Zeoniq’s Key Features

• POS System: handles standard checkout and sales tracking.
• Retail Management System (RMS): central dashboard for stock and pricing updates.
• Customer Management System: tracks purchases and repeat customers for basic loyalty rewards.

Zeoniq’s Pricing

Here’s a general overview of Zeoniq’s pricing:

Why Choose Zeoniq?

Zeoniq offers a simple solution for vape shop owners who just want basic tools to manage transactions, inventory, and customer records.

It provides essential POS features to get you started, but for vape shops looking to scale, it might not be the most cost-effective option. Many critical functions – such as CRM, loyalty programs, and advanced inventory tracking – are only available through add-ons or require separate setup fees. These added costs can quickly pile up, especially as your operations grow more complex.

While Zeoniq allows for some level of retail management, it lacks built-in automation and deeper integrations. Without native online marketplace syncing, you’ll need to manually update stock across different sales platforms, increasing the risk of overselling or mismatched inventory.

For vape shops aiming to scale efficiently and reduce manual processes, a more integrated system may offer better long-term value.

3. BigPOS

Photo Credit: BIGPOS Official Website

BIGPOS is a budget-friendly, cloud-based POS solution that provides essential features like inventory control, sales analytics, and a basic rewards system.

BigPOS’ Key Features

• BIG Inventory: Basic stock monitoring across outlets.
• BIG Analytics: Sales reports and performance dashboards.
• B Rewards: Points-based system to offer basic customer rewards and discounts.

BigPOS’ Pricing

Here’s a look at BIGPOS’ software and hardware pricing:

Why Choose BigPOS?

BIGPOS is a budget-friendly POS system that gives vape shop owners access to core features like inventory tracking, sales analytics, and a basic rewards program. For smaller setups or those just starting out, it can be a decent entry-level solution.

However, as your business expands, its limitations start to show. There’s no built-in marketplace integration, meaning you’ll have to manually update your stock across platforms – which can lead to mistakes, overselling, and wasted time. This becomes increasingly inefficient for vape shops managing multiple SKUs, fast-moving products, and online sales.

When it comes to loyalty, BIGPOS only supports a simple points system. While this may work for some, it lacks the flexibility and impact of more advanced loyalty tools like cashback, tiered rewards, or personalised offers—which are key to building customer retention in a competitive industry.

And while its hardware may look modern, many important features—like CRM, advanced reporting, and stock transfer tools – require additional costs or external systems to implement.

For vape shop owners who want to future-proof their operations and scale without being held back by system limitations, an all-in-one POS with deeper integrations and automation is the more practical long-term investment.

StoreHub vs Zeoniq vs BigPOS: Main Comparison

Want a quick breakdown of how these three POS systems stack up? Here’s a side-by-side comparison.

Which POS System is Best for Vape Shops?

Each POS system offers something different for vape shop owners.

Zeoniq provides a basic solution for those who need minimal features to manage sales and stock. But if your business is growing, you’ll quickly find yourself needing to pay extra for CRM, loyalty, and advanced tools that are essential for scaling.

BIGPOS might be attractive because of its lower upfront cost, but it’s built for businesses that only need the fundamentals. It lacks marketplace syncing and deeper loyalty features – two major tools vape shops need to stay competitive in today’s hybrid retail environment.

But for vape shops that want a scalable, all-in-one solution – StoreHub is the clear winner.

Unlike other systems that require separate add-ons or workarounds, StoreHub comes fully equipped with everything you need to run a modern vape business. From inventory management and employee scheduling to customer loyalty, e-Invoicing, and Webstore, StoreHub handles your operations from end to end in one platform.

Want to expand online? StoreHub’s Webstore and Marketplace Integration let you sync stock and sales across channels instantly. Need to boost retention? Run custom loyalty programs with cashback and tiered rewards. Want to reduce compliance headaches? Generate and submit e-Invoices to LHDN automatically.

You’ll spend less time fixing issues, less money on multiple systems, and need fewer hands to run your business. And that all adds up to one thing: more growth, with less effort.

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