StoreHub Loyalty vs. Advocado: Which Is the Better Loyalty System for Your F&B Business?

Ever tried launching a loyalty program only to find it confusing, expensive, or hard to manage? Many F&B business owners face the same challenge. Manual customer tracking, complex reward systems, and hidden fees can make loyalty programs more of a burden than a benefit.

That’s why it’s important to choose the right system from the start. StoreHub Loyalty and Advocado are two well-known options in Malaysia, but they take very different approaches.

In this guide, we’ll compare both systems across pricing, features, and ease of use to help you decide which is better for your business.

What is Advocado?

Photo Credit: Advocado Official Website

Advocado is a cloud-based customer relationship management (CRM) system that lets businesses reward customers through cashback, points, referrals, and more.

Advocado’s Key Features

• Membership: create and customise exclusive member experiences.
• Cashback: offer cashback incentives to encourage repeat visits.
• Loyalty Points: reward customers with points for every purchase.

What is StoreHub Loyalty?

StoreHub Loyalty is a fully integrated loyalty program built into the StoreHub POS system, making it easier than ever for F&B businesses to reward customers without juggling extra software or tedious manual tracking.

Customer data is automatically captured at multiple touchpoints—including QR Code scans at checkout, QR Order & Pay, and Beep Delivery—ensuring businesses can personalise rewards and keep customers coming back, all with minimal effort.

Unlike costly loyalty programs that limit businesses to one or two reward structures—often requiring extra integrations and hidden fees—StoreHub Loyalty provides everything in one system.

With cashback incentives, tiered memberships, exclusive discounts, and time-sensitive promotions, businesses have full flexibility to design a program that suits their needs. And because it’s fully integrated with the StoreHub POS, there’s no need for separate tools, helping businesses save time, cut costs, and maximise customer retention.

On top of that, StoreHub Loyalty now allows merchants to migrate existing loyalty data—including customer information and points—from other platforms. This highly requested feature is especially useful for businesses switching from competitor systems, making the transition seamless without losing their customer base.

StoreHub Loyalty’s Key Features

• Fully Integrated with POS: manage your entire loyalty program directly within the StoreHub POS system—no extra tools, expensive add-ons, or manual syncing required. Transactions, rewards, and customer data are all handled in one, easy-to-use platform.
• Customisable Loyalty Programs: create a loyalty program that works for your business and customers. Offer cashback rewards, tiered memberships, exclusive discounts, or limited-time promotions to encourage repeat visits and boost customer engagement.
• Effortless Data Collection: automatically capture customer data at every transaction—whether they scan a QR code at checkout, order via QR Order & Pay, or place an online order through Beep Delivery.
• Easy Reward Redemption: loyalty shouldn’t be complicated. Customers can check and redeem their rewards instantly using just their phone number. That means no apps, membership cards, or extra steps required.
• Automated SMS Marketing: set up personalised SMS campaigns in minutes and let them run on autopilot. Whether it’s reminding customers about their rewards or sending exclusive promotions, everything is handled through your StoreHub POS.
• Loyalty Data Migration: easily migrate your existing customer data and loyalty points from other platforms to StoreHub. This makes switching easier than ever—without losing your customer base or disrupting their experience.

StoreHub Loyalty vs Advocado: Feature Comparison

StoreHub Loyalty vs Advocado: Pricing & Costs

Advocado offers a flexible loyalty system packed with reward features like cashback and points—but when it comes to overall cost, that flexibility can be expensive.

To run Advocado, you’ll need to pay for both the loyalty system and a separate POS system, which immediately doubles your monthly costs. And because it’s not fully integrated, your team will have to learn and manage two systems, increasing training time and potential errors.

StoreHub Loyalty, on the other hand, is a fully integrated solution that’s already built into the StoreHub POS. You get everything in one system: loyalty, marketing tools, automated data collection, and performance tracking. There are no hidden charges, no extra integrations, and no need to juggle between platforms—all for one fixed, cost-effective price.

And if you’re switching from another provider, StoreHub makes the transition easy. You can migrate your existing customer data and loyalty points without losing your customer base or disrupting their experience—something that’s harder to do with standalone systems like Advocado.

StoreHub Loyalty vs Advocado: POS Integration

POS integration can make or break your loyalty program. Without it, staff end up doing double work, data gets missed, and customers don’t always get their rewards on time—hurting the customer experience and your bottom line.

Advocado only integrates with selected POS systems. So if your current POS isn’t supported, you’ll either need to switch to a new provider or rely on manual syncing. Both options add unnecessary complexity and cost. In fact, businesses often end up paying twice—once for the POS system and again for Advocado’s standalone loyalty solution.

And with two separate tools to manage, training your team becomes harder and more time-consuming, especially during peak service hours.

StoreHub Loyalty, on the other hand, is fully integrated from the start. It’s built directly into the StoreHub, cloub-based POS, so customer data, rewards, and marketing tools are all synced in real-time across every touchpoint—whether it’s dine-in, takeaway, or online orders.

That means faster service, fewer errors, and a smoother experience for both your team and your customers, all at no extra integration cost.

Summary: Which Loyalty Program is Best for Your F&B Business?

A loyalty program should make it easier to keep customers coming back—not add extra costs, manual work, or complicated processes.

If you need a loyalty system with flexible reward structures like cashback, points, and membership tiers, Advocado is a solid choice. But over time, the costs and setup challenges can add up. And since Advocado is not fully integrated with most POS systems, you’ll have to manage two platforms, invest more time in staff training, and pay for multiple tools to get the full functionality you need.

StoreHub Loyalty, on the other hand, is designed to make loyalty simple, scalable, and cost-effective. It’s fully integrated with the StoreHub POS system and comes with over 30 features—ranging from real-time reporting and inventory management to QR Order & Pay and SMS marketing.

That means less work for your team, fewer tools to manage, and no extra costs to worry about. Everything is already connected, so you can run your business more smoothly while improving customer engagement and retention

And with loyalty data migration now available, switching to StoreHub has never been easier or more rewarding.

For F&B businesses that want to reduce costs, save time, and grow with ease, StoreHub Loyalty is the smarter choice.

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from StoreHub or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.